EB1 · Member Support
How can we help you today?
Guides, answers, and direct support for everything from opening your account to managing your card.
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Find your way around EB1
Getting Started
Open your account, complete onboarding, and take your first steps as a member.
View topicAccounts & KYC
Identity verification, supporting documents, and the status of your account.
View topicCards & Payments
Manage your card, move funds, and understand statements and transfers.
View topicSecurity & Access
Passwords, biometrics, two-factor, and recovering access to your account.
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